LEICESTER VOLVO CAR TYRESTMS VOLVO LEICESTER
Leicester
Air Conditioning Recharge, Alloy Refurbishment, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Diagnostics Check, Exhausts, Front and Rear Brake Pads and Disc Check, Front Wheel Alignment, Locking Wheel Nut Removal, MOT, Servicing, Steering Check, Suspension Check, TPMS Check, Tyre Repair, Vehicle Health Check, Wheel Alignment, Wheel Alignment Check, Wheel Balance Check, Winter Check
Great service and support. TMS you should be proud of your staff, they are the best in the business from reception to your tech guys. He knows who he is and I just want to say thank you for everything and for being a great human being. The ladies at reception thank you for being warm and welcoming.
I had booked my car in for an M.O.T with volvo T.m.s. after a reasonable service in june (not the best). I thought I'd let them do an M.O.T. and promised I can have it back at the agreed time so I can head of to work. I watched the where abouts of my car through an app. I found my car at windermere street leicester. Asked why is my car there and the service desk gentleman told me it was another T.m.s site. I decided to investigate. I'm now walking through one of Leicester not best areas. In my opinion. To then look on my app that the person who had driven my car decided to rag it round 15.8 mpg. When I walked to find my car on the app. I found my car unlocked . I had opened boot and doors and was available to nick. If I was criminal minded. Confronted the manager about driving my car. He lied and then I let him drive my car back to then see the difference in his driving through the volvo app. It showed me that he did rag my car to the none tms M.O.T centre In the end I did not pay for my M.O.T. please if you have a volvo use the app. For any garage that you use. It is very helpful to catch these monsters out. I Would not recommend tms leicester. First and last time with tms. And lost future business forever. I have lost confidence in dealings with them. This is an opion and a review. It's up to you as a customer if you decide to use them..
Excellent service from start to finish. We dealt with Ricki who was professional, friendly and informative. He listened to our requirements, advised us on available options and at no time did we feel we were being pushed into making any decisions. Very comprehensive handover. Throughout we were treated as valued customers.
Excellent customer service. Andy the salesman very helpful. Ordered the Volvo he recommended.
From start to finish, Andy Green was amazing. TMS Volvo Leicester are lucky to have such a brilliant Sales Consultant. I have purchased many cars in the past, and I can honestly say this one was the most hassle free and exactly how I would do it myself. Well done Andy, if Volvo does Employee of the Month, then you should get it this Month! 5 Stars all round.
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